Counselling and Care Centre - Trusted Health Care Services with Compassionate Counselling in Singapore

Counselling and Care Centre - Health Care Services, Contact, Reviews & Singapore Location

Counselling and Care Centre (CCC) is a distinguished non-governmental, non-profit organisation in Singapore, steadfastly committed to delivering exceptional quality counselling and psychological services since its inception. With a rich history rooted in community service, CCC has evolved into a beacon of support for individuals, couples, families, and professionals navigating the complexities of mental health challenges. Affiliated with the National Council of Social Service and recognised as a member of the Community Chest of Singapore, the centre operates from its central location at Blk 536 Upper Cross Street #05-241 Hong Lim Complex, Singapore 050536, making it accessible via Chinatown MRT and multiple bus services including 2, 12, 12e, 33, 54, 143, 147, and others. Over the years, CCC has touched the lives of more than 8000 clients through counselling sessions, supported over 1609 individuals via specialised programs, and trained 2111 professionals, demonstrating its profound impact on mental well-being across Singapore and the region. The centre's expertise spans psychotherapy, training, consultation, and research, with a focus on localising practices to address unique cultural contexts in Singapore's diverse society. Founded as a registered society, CCC has grown from humble beginnings to a comprehensive training institute and counselling hub, responding to rising mental health needs exacerbated by modern life's stresses, workplace pressures, and family dynamics. Its non-profit status ensures services remain affordable and subsidised, prioritising accessibility over profit, which has cemented its reputation as a trusted pillar in social services.

CCC employs a holistic, client-centred approach grounded in evidence-based practices such as Narrative Therapy, Bowen Family Systems Theory, Dyadic Developmental Psychotherapy, and Psychodrama action methods. This multifaceted methodology emphasises not just symptom relief but fostering resilience, emotional connection, and systemic change within families and workplaces. Counsellors at CCC are highly trained professionals who create safe, confidential spaces for clients to explore regrets, self-blame, anger, chronic illnesses, and developmental trauma. The centre's philosophy integrates systemic theory, promoting relational well-being through workshops like the Systemic Learning Festival and certificate courses on working with older adults. By combining individual psychotherapy with family-oriented interventions, CCC addresses root causes rather than surface issues, empowering clients to navigate life's challenges—from everyday stress to critical incidents—with greater strength and clarity. This approach is complemented by corporate solutions like Employee Assistance Programmes (EAP), ensuring comprehensive support that extends beyond personal therapy to organisational health. Operating extended hours on Mondays and Wednesdays until 9pm, CCC prioritises flexibility, with dedicated contacts like Ms Leung Mui Fang for counselling enquiries and Ms Yvonne Lim for EAP, underscoring its responsive and professional ethos.

Services Offered

Individual Counselling: CCC provides personalised, confidential sessions tailored to address a spectrum of concerns including anxiety, depression, grief, relationship issues, and life transitions. Clients benefit from experienced therapists using techniques like Narrative Approaches to overcome regrets and self-blame, with sessions available at subsidised rates to ensure broad accessibility. These one-on-one interactions foster deep self-awareness and practical strategies for resilience.

Couples and Family Therapy: Specialising in Bowen Family Systems and Psychodrama methods, this service helps partners reduce anger, build emotional intimacy, and families integrate children through action-oriented techniques like family sculpturing and role reversal. Sessions tackle conflict, emotional distance, and systemic patterns, promoting lasting harmony and understanding within relationships.

Employee Assistance Programme (EAP): Designed for workplaces, EAP offers employer-funded counselling, stress management training, and critical incident stress debriefing to enhance workforce resilience. Led by experts like Ms Yvonne Lim, it includes confidential support for employees facing personal or professional stressors, fostering a healthier corporate environment.

Psychological Assessment: Comprehensive evaluations identify mental health needs, developmental issues, and trauma impacts, guiding personalised treatment plans. Contact Ms Leung Mui Fang to access this vital service that informs therapy and supports informed decision-making for individuals and families.

Training and Workshops: CCC's training institute delivers certificates and workshops such as Dyadic Developmental Psychotherapy Level 1, Narrative Therapy, and courses on chronic illnesses in older adults. These programs equip mental health professionals with cutting-edge skills, with over 2111 trained, advancing regional excellence in care.

Consultation and Supervision: Professionals receive expert guidance on complex cases, from Ms Leung Mui Fang, enhancing practice quality in social services and mental health fields through tailored consultations and ongoing supervision.

Why Choose Counselling and Care Centre

Affordable and Subsidised Services: Unlike private practices with premium fees, CCC's non-profit model offers high-quality counselling at accessible rates, supported by affiliations like the National Council of Social Service, ensuring no one is turned away due to cost while maintaining professional standards.

Expert Team and Evidence-Based Training: With a team of seasoned therapists and a commitment to continuous professional development through in-house workshops, CCC delivers interventions backed by research, such as DDP for attachment issues, giving clients confidence in proven outcomes over generic advice.

Holistic and Systemic Focus: CCC uniquely integrates individual, family, and workplace support, addressing interconnected life aspects holistically, unlike siloed services, leading to sustainable change as evidenced by client testimonials praising deeper insights and family improvements.

Proven Impact and Accessibility: Serving over 8000 clients from a central location with extended hours and public transport links, CCC's track record of 1609+ program participants and positive reviews positions it as Singapore's go-to for reliable, community-embedded mental health support.

Client Reviews & Ratings

Average 4.8/5 from 250+ reviews. Example: 'Sensitive and respectfulGreat listener, therapist asks questions in a sensitive and respectful way, helping me feel truly heard during tough times.' - Sarah L. Another client shares: 'The counselling I received offered added support I needed; therapist allowed us to dive deeper into issues, understand causes, and find solutions. Kids enjoyed family sessions!' - David K. 'Knowing more of myself through sharing deep emotions; working with therapist made things transparent.' - Michelle T. 'Appreciate validation in feelings, learning to tune in and consider perspectives. Thank you!' - Anonymous. These reflect CCC's compassionate, effective approach consistently praised across platforms.

Pros and Cons

Pros: Affordable subsidised rates make professional help accessible to all socioeconomic groups, maximising reach and impact. Extensive training programs empower professionals regionally. Central location and flexible hours enhance convenience. Cons: High demand may lead to wait times for popular services; mitigated by efficient scheduling and multiple therapist availability, ensuring prompt support when needed.

Tips for Clients

Prepare by noting specific concerns and goals before sessions to maximise time with therapists, fostering quicker progress in unpacking emotions and building strategies. Commit to consistency in attending scheduled appointments, as steady engagement amplifies benefits like emotional clarity and resilience gains.

Practice self-compassion post-sessions by journaling insights or using provided resources, reinforcing therapy's holistic approach to daily well-being. Engage family members early in systemic issues to leverage family therapy's strengths in rebuilding connections effectively.

Faq

What are your operating hours?

CCC operates Mondays and Wednesdays from 9am to 9pm (last appointment 8pm), Tuesdays, Thursdays, and Fridays from 9am to 6pm, offering flexible scheduling for working individuals and families seeking support.

How do I book a counselling session?

For counselling enquiries, contact Ms Leung Mui Fang at muifang@counsel.org.sg or call +65-65366366; appointments are scheduled based on availability with subsidised rates to ensure accessibility.

What is the Employee Assistance Programme?

EAP provides employer-funded confidential counselling, stress management, and critical incident debriefing; contact Ms Yvonne Lim at yvonne@counsel.org.sg for workplace mental health solutions.

Do you offer training for professionals?

Yes, workshops like Narrative Therapy, DDP Level 1, and certificates in chronic illness care are available; enquire with Ms Cheong Li Chye at lichye@counsel.org.sg for course details and registration.

Is counselling confidential?

All services at CCC maintain strict confidentiality as per professional standards, creating a safe space for clients to share openly without fear of disclosure to employers or family.

What payment options are available?

As a non-profit, CCC offers affordable and subsidised rates; discuss financial assistance during initial contact to tailor support to your needs effectively.