Yafen Lighting & Ceiling Fan - Lighting & Ceiling Fan Store in Singapore | Contact, Reviews & Location
Founded in 1999, Yafen Lighting & Ceiling Fan is a well-established Singapore-based specialist retailer dedicated to providing high-quality home cooling and lighting solutions. With over two decades of expertise in the industry, Yafen has become synonymous with innovative, energy-efficient, and stylish products designed to meet modern homeowners' needs. Their approach combines cutting-edge technology with refined aesthetics, focusing predominantly on silent, powerful DC motor ceiling fans including Smart Fans and Hugger Fans, paired with integrated LED lighting. The company emphasizes safety and reliability, ensuring all products are certified by the Singapore Safety Mark to guarantee peace of mind for their customers.
Yafen's commitment to professional service includes expert consultations and installation, aiming to maximize home comfort and energy savings in Singapore's tropical climate. Their extensive product range and hands-on customer support have solidified their position as a trusted partner for residential and commercial clients alike.
Services Offered
Product Sales
Yafen offers a wide selection of premium ceiling fans and lighting products, including brands such as Alaska, AeroAir, Bestar, KDK, and their own Yafen line. Their catalog features ceiling fans with and without integrated lights, track lighting, LED downlights, and more, catering to a variety of aesthetic preferences and functional requirements.
Professional Installation
Yafen provides expert installation services ensuring all equipment is safely and correctly fitted. Their trained technicians handle ceiling fan mounting, electrical wiring, and lighting fixture setup, adhering strictly to safety regulations.
Consultation and Customization
They offer personalized consultation to help clients select the most suitable lighting and fan solutions that align with their space, style, and energy efficiency goals. Clients benefit from tailored advice on product selection and placement.
After-Sales Support & Maintenance
Yafen supports clients post-purchase with maintenance services, troubleshooting assistance, and warranty coverage to ensure long-term satisfaction and product performance.
Why Choose Yafen Lighting & Ceiling Fan
Yafen stands out for its extensive industry experience of more than 20 years, a strong focus on energy efficiency, and a curated product range featuring both local and international brands. Their products combine silent operation with modern design, particularly their DC motor fans with smart technology options, which deliver superior airflow while minimizing electricity consumption.
The company’s advantages include competitive pricing, guaranteed Singapore Safety Mark certification for all products, and a comprehensive showroom at 1 Defu Lane 10 #01-575, Singapore 539182. Customers can shop conveniently both online and in-person, backed by knowledgeable staff passionate about delivering tailored solutions. Yafen’s commitment to professional installation and after-sales care further differentiates them as a dependable one-stop provider.
Client Reviews & Ratings
Yafen Lighting & Ceiling Fan enjoys positive customer feedback highlighting product quality, reliability, and responsive customer service. Clients frequently commend the energy-efficient fans and the professional installation team. Although exact average ratings across platforms are not publicly aggregated, customer testimonials consistently reflect satisfaction with Yafen’s product durability and attentive support.
Pros and Cons
Pros
- Wide product range: Diverse options from popular brands plus Yafen’s own innovative models.
- Energy efficiency: Focus on DC motor fans and LED lighting reduces power consumption.
- Certified safety standards: All products meet Singapore Safety Mark requirements.
- Professional services: From consultation to installation and after-sales support.
- Convenient retail format: Both physical showroom and e-commerce platform.
Cons
- Limited company size: As a micro-company, scaling rapid order volumes might be constrained compared to larger chains.
- Location specificity: Physical presence concentrated mainly at Defu Industrial Estate, requiring customers outside Singapore to rely on online services.
- Product range mostly home-focused: Less emphasis on large commercial or industrial ceiling fan solutions.
Tips for Clients
- Measure your room dimensions carefully to choose appropriately sized fans and lighting fixtures.
- Consult Yafen’s specialists about energy-saving options like DC motor fans and LED lights to reduce electricity bills.
- Request installation services to ensure compliance with local safety standards.
- Inquire about warranty and maintenance plans to prolong product lifespan.
- Explore seasonal promotions on Yafen’s website for competitive pricing.
Frequently Asked Questions
1. How can I contact Yafen Lighting & Ceiling Fan for inquiries or support?You can reach Yafen via their official website www.yafen.sg or email sales@yafen.sg. Their showroom at 1 Defu Lane 10 #01-575, Singapore 539182, is open for direct consultations.
2. What types of payment methods are accepted?Yafen accepts multiple payment methods including cash, credit/debit cards, and online transfers. Exact payment options can be confirmed during purchase or via customer service.
3. Is it possible to book a professional installation service?Yes, Yafen offers professional installation by their trained technicians. Customers can book installation directly when purchasing products or contact customer support to schedule.
4. What is the cancellation policy for orders or installation services?Cancellations can be made by contacting Yafen’s customer service promptly. Policies may vary depending on order stage and installation scheduling, so reach out early to avoid fees.
5. Are there any physical stores 'near me' if I am outside the Defu Industrial Estate area?Currently, Yafen's main physical showroom is located at Defu Industrial Estate in Singapore. Customers can shop online at their website with delivery options available nationwide.
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