Crossword is a prominent name in the quick-commerce sector, delivering fast and efficient services to customers across various locations. Specializing in swift on-demand deliveries, Crossword has built a reputation based on reliability and superior customer service. With an average rating of 4.6 stars from an extensive number of reviews, it stands as a trusted quick-commerce provider near you. The company is committed to innovating customer experiences by offering seamless service options, transparent contact channels, and accessible locations.
ADDRESS
Shorab Hall, Opp. Jehangir, Nursing Home, Near Pune Station, Sanagamwadi, Pune, Maharashtra 411001, India
Some stores are just shops. Crossword is an experience — a beloved sanctuary for readers, learners, gift-givers and curious minds that has been inspiring India through the joy of reading since 1992. India's leading bookstore retailer, Crossword offers a vast, carefully curated collection of books across every genre, premium stationery, educational toys, games and thoughtful gifts — all under one beautifully designed, welcoming roof. With 120+ stores across 40+ cities in India and a seamless online store at crossword.in — offering assured 2–4 day express delivery across India — Crossword brings the very best of the reading world directly to every book lover, wherever they are. Now proudly back with renewed focus, the Crossword Book Awards and an official partnership with the Jaipur Literature Festival — Crossword is India's book-first destination, once again and forever.
1992Est. Year
120+Stores Pan India
40+Cities Across India
2–4Day Express Delivery
5+Reader Loved
Why India Loves Crossword — A Bookstore Like No Other
In a world of algorithm-driven recommendations and anonymous online shopping, Crossword offers something genuinely different — a curated, personal, deeply enjoyable experience built entirely around the love of reading:
Expertly Curated Collections
Every book at Crossword is handpicked. Thoughtfully curated collections across fiction, non-fiction, business, children's and more — with recommendations that feel personalised, not algorithmic. Readers consistently discover books they never knew they needed.
Inviting, Inspiring Store Experience
Crossword stores are thoughtfully designed to inspire and relax — welcoming spaces where readers can browse at leisure, sit with a book, attend an event and feel genuinely at home among the shelves. More than a store; a literary destination.
One-Stop Shop — Books, Stationery, Toys & Gifts
Beyond books, Crossword is a complete lifestyle destination — offering premium stationery, educational toys, board games, puzzles and thoughtful gifts for every age and occasion, all under one roof.
India's Book-First Destination — A Story of Renewal & Return
Crossword opened its first store on October 15, 1992, at Kemps Corner, Mumbai — and in doing so, introduced India to the concept of browsing at leisure in a large, beautifully curated bookstore for the very first time. Over three decades later, Crossword has returned to its roots — proudly book-first, community-focused and more relevant to India's readers than ever.
Crossword's Renewal — Stronger Than Ever
Since being acquired by ABH in 2021, Crossword has undergone a remarkable transformation — returning to its book-first identity while embracing modern reader culture, social media trends and premium international stationery partnerships with brands like Spain's MILAN and Italy's Legami. The popular Crossword Book Awards have been reintroduced, and Crossword is now the official bookstore partner of the Jaipur Literature Festival. Coffee partnerships with Third Wave Coffee and Blue Tokai enhance the in-store experience — with 300 stores planned across India as the brand builds toward its next chapter.
Explore What Crossword Offers
From the latest bestsellers to premium stationery, children's toys and unique gifts — here's everything at Crossword:
All Books Fiction Non-Fiction Business & Economics Children's Books Stationery Toys & Games Gifts Mugs & Drinkware Bookmarks & Small Gifts Gift Cards
What You'll Find at Crossword — A Closer Look
Crossword is built for every kind of reader, learner, gift-giver and creative mind. Here's a deeper look at what makes the collection so beloved across India.
Fiction — Every Story, Every World
Crossword's fiction collection is the heart of the store — a sweeping, carefully curated selection of novels and stories spanning every genre and mood. Whether you're drawn into a gripping thriller, swept away by a sweeping romance, transported to a fantasy world or moved by literary fiction, the Crossword collection has been handpicked to introduce you to both beloved classics and the books everyone is talking about right now.
Romance & Contemporary Fiction: Feel-good reads, modern love stories and emotionally resonant contemporary novels
Mystery, Thriller & Crime: Page-turning suspense from India's and the world's most gripping crime writers
Fantasy & Sci-Fi: Epic world-building, speculative futures and genre-defining imagination
Historical & Mythological Fiction: Stories rooted in India and the world's rich historical and cultural heritage
Classics & Literary Fiction: Timeless masterpieces and Booker-winning modern classics every reader should own
Horror, Graphic Novels, Manga & More: A broad, inclusive range for every fiction reader's taste and style
Non-Fiction — Books That Change How You Think
Crossword's non-fiction range covers the full breadth of human knowledge, experience and curiosity — from inspiring biographies and practical self-help to deep dives into science, history, spirituality and culture. These are the books that shift perspectives, build knowledge and equip readers with the ideas and insights they need to navigate and understand the world around them.
Biographies & Memoirs: The real stories of extraordinary people — inspiring, revealing and deeply human
Self-Help & Personal Growth: Practical guides to building a better version of yourself — professionally and personally
Health, Fitness & Wellness: Evidence-based and accessible guides to physical and mental wellbeing
Spirituality & Philosophy: Ancient wisdom and modern inquiry into meaning, consciousness and the human condition
History & Politics: Understanding the forces that shaped — and continue to shape — our world
Science, Nature & Technology: Making complex ideas accessible and engaging for curious minds of all backgrounds
Business, Economics & Professional Development
Whether you're an entrepreneur, a professional, an investor or simply fascinated by how business and economies work — Crossword's business and economics range is an outstanding collection of the books that shape careers, thinking and strategy. From India's leading business titles to globally recognised management classics and emerging thought leadership — every book here has been chosen to add genuine value.
Entrepreneurship & Startups: The real stories and practical insights behind India's and the world's most successful founders
Leadership & Management: Timeless principles and modern frameworks for leading teams and organisations effectively
Finance & Stock Market Investing: From beginner guides to advanced investing strategies for India's financial markets
Marketing & Branding: Building brands, understanding consumers and creating marketing that works
Career & Professional Development: Practical guides to growing your career, building skills and achieving professional goals
Children's Books — Growing Readers, Growing Minds
Children's books are the single largest category at Crossword — accounting for 40% of all book sales — and it shows in the depth and quality of the range. From picture books for the very youngest readers to chapter books, activity books and young adult fiction for older children and teens — Crossword's children's section is a wonderland of discovery, designed to build a lifelong love of reading from the earliest age. Thoughtfully curated reads for every growing age, with homegrown Indian stories alongside international favourites.
Picture Books & Board Books: Colourful, engaging first books that introduce the joy of reading to babies and toddlers
Early Readers & Activity Books: Phonics, alphabet and activity books that make learning to read fun and engaging
Chapter Books: Adventure, humour and friendship stories for newly independent readers
Middle Grade & Young Adult Fiction: Coming-of-age stories, fantasy series and compelling narratives for older children and teens
Indian Children's Literature: Homegrown tales in Indian settings, languages and cultural contexts that speak the reader's own language
Premium Stationery — Write, Create, Organise in Style
Crossword's stationery collection is curated for those who appreciate quality — featuring premium international brands including Spain's MILAN and Italy's Legami, as well as a wide range of beautiful notebooks, journals, writing instruments and desk accessories. Whether you're a student, a writer, a professional or simply someone who loves beautiful stationery — Crossword has the pieces that make writing and organising a genuine pleasure.
Notebooks & Journals: Premium quality notebooks in every size, ruling and style — for writing, planning and creating
Writing Instruments: Pens, pencils, markers and art supplies from trusted international and Indian brands
Planners & Organisers: Daily planners, diary systems and productivity tools for organised, intentional living
Art & Craft Supplies: Colour pencils, sketch pads, watercolours and creative tools for artists and students
Crossword is also a destination for play and gifting — offering a thoughtfully selected range of educational toys, classic board games, puzzles, activity sets and unique gifts that delight children and adults alike. From Monopoly and Scrabble to challenging puzzles and beautifully designed coloring books — the Crossword toys and games section is perfect for family fun, learning and gifting for every occasion.
Board Games: Monopoly, Pictionary, Ludo, Chinese Chess, UNO, Housie and a wide range of family and strategy games
Puzzles & Brain Games: World map puzzles, jigsaw puzzles and educational games that combine fun with learning
Educational Toys (Frank, Funskool & More): Alphabet, animals, spelling and early learning toys from trusted brands
Colouring Books: Adult colouring books, Disney and Marvel activity books and sketch pads for all ages
Gifts & Lifestyle: Mugs, home décor, travel essentials, personal care gifts, bags and bookmarks — for every budget and recipient
The Crossword Difference
Why Crossword is India's Most Loved Bookstore
From its welcoming stores and expertly curated collections to the joy of discovering your next favourite book — here's what has made Crossword India's favourite bookstore for over three decades:
India's Favourite Since 1992Over three decades of championing reading in India — Crossword introduced the concept of leisure bookstore browsing to the country and has been a trusted name for readers across generations ever since.
Assured 2–4 Day Express DeliveryFast, reliable delivery across India — with books arriving securely packaged, in perfect condition, within 2–4 working days. Extra 10% off on orders above ?1,499.
Crossword Book AwardsThe iconic Crossword Book Awards — India's most prestigious recognition for outstanding writing — have been reintroduced, celebrating the best of Indian and international literature every year.
Jaipur Literature Festival PartnerAs the official bookstore partner of the Jaipur Literature Festival — India's and the world's most celebrated literary gathering — Crossword sits at the very heart of India's literary culture.
Coffee & Community In-StoreSelect Crossword stores feature partnerships with Third Wave Coffee and Blue Tokai — creating the perfect atmosphere to browse, sip, read and linger in a space designed to inspire.
120+ Stores Across 40+ CitiesWith stores in Amritsar, Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, Indore, Jaipur, Kochi, Kolkata, Mumbai, Pune, Surat and many more — there's likely a Crossword near you.
At a Glance
Crossword — Quick Overview
Everything available at Crossword — in-store and online at crossword.in:
Books — Fiction, Non-Fiction, Business & MoreHundreds of thousands of titles across every genre — from the latest bestsellers and award winners to timeless classics, Indian writing and niche specialist books for every interest.
Children's Books — For Every Age, Every StageIndia's largest curated children's book collection — picture books, early readers, chapter books, young adult fiction and Indian children's literature that celebrates homegrown stories.
Premium StationeryBeautiful notebooks, journals, writing instruments and desk accessories from premium international brands including MILAN (Spain) and Legami (Italy) — for those who love quality stationery.
Toys, Games & PuzzlesBoard games (Monopoly, UNO, Pictionary), educational toys, jigsaw puzzles, colouring books and activity kits — for children and adults who love learning through play.
Gifts, Mugs, Accessories & Gift CardsThoughtful gifts for every occasion — mugs, home décor, bags, bookmarks, personal care gifts, travel essentials and Crossword Gift Cards for the reader in your life.
Shop Crossword Online & In-Store — Across India
Shop Crossword's complete collection at crossword.in with assured 2–4 day express delivery across India and an extra 10% off on orders above ?1,499. For online enquiries and support, email estore@crossword.in or call +91 8530206759. Visit one of 120+ Crossword stores across 40+ cities — including Amritsar, Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, Indore, Jaipur, Kochi, Kolkata, Mumbai, Pune and many more.
The Bottom Line: Where Every Page Leads to Something Wonderful
Some places feel different the moment you walk in. A Crossword bookstore is one of them. The smell of new books, the warmth of thoughtfully curated shelves, the quiet pleasure of discovering a title you didn't know you needed — this is what Crossword has been offering India since 1992. And now, with a renewed focus on its book-first identity, expanded collections, premium stationery partnerships, the Crossword Book Awards, the Jaipur Literature Festival partnership and 120+ welcoming stores across the country — Crossword is better than it has ever been.
Whether you're a lifelong reader looking for your next great novel, a parent building a first library for your child, a professional seeking the book that will change your thinking, or someone searching for the perfect, thoughtful gift — Crossword has what you're looking for. Online at crossword.in with fast delivery, or in a beautiful store near you.
India's favourite bookstore. Since 1992. Always.
Discover Your Next Favourite Book at Crossword
India's Favourite Bookstore Since 1992 | 120+ Stores | 40+ Cities | Assured 2–4 Day Delivery | Extra 10% Off Above ?1,499.
Crossword is a complete lifestyle destination beyond books — offering premium stationery (from international brands including Spain's MILAN and Italy's Legami), educational toys, board games, puzzles, colouring books and a wide range of gifts including mugs, home décor, bags, bookmarks, personal care gifts, travel essentials and Crossword Gift Cards. It truly is a one-stop shop for readers, learners, gift-givers and curious minds of all ages.
Crossword offers assured 2–4 day express delivery across India on all online orders placed at crossword.in. Every order is securely packaged to ensure books and other products arrive in perfect condition. Additionally, customers receive an extra 10% off on orders above ?1,499 — making it both fast and rewarding to shop online at Crossword.
Crossword currently has 120+ stores across 40+ cities in India — including Amritsar, Ahmedabad, Bhopal, Bengaluru, Chennai, Delhi, Goa, Hyderabad, Indore, Jaipur, Kochi, Kolkata, Lucknow, Mumbai, Pune, Nagpur, Surat, Thiruvananthapuram, Udaipur, Vadodara and many more. The company has ambitious plans to expand to 300 stores — with a focus on top cities and currently underpenetrated markets including Delhi and South India.
Crossword was founded on October 15, 1992, when the first store opened at Kemps Corner, Mumbai — introducing India to the concept of a large, leisurely, browsable bookstore for the first time. It later became a subsidiary of Shoppers Stop and in 2021 was acquired by ABH — its largest franchisee — which has successfully turned the company around, refocused it on its book-first identity and expanded it to over 120 stores.
The Crossword Book Award is one of India's most prestigious literary prizes — celebrating outstanding writing across categories including fiction, non-fiction and children's literature. First launched in the 1990s during Crossword's early years, the award was discontinued for a period but has since been reintroduced as part of Crossword's renewed commitment to championing great writing and celebrating the very best of Indian and international literature.
For all online order enquiries, support and assistance, contact Crossword at estore@crossword.in or call +91 8530206759. You can also browse the full collection, track orders and manage your account at crossword.in. For in-store visits, use the store locator on the website to find your nearest Crossword location across any of the 40+ cities.
